Refund policy

🔄 Returns & Refunds Policy

We want you to be confident when shopping with us. Please review our returns and refunds policy carefully before placing your order.

Eligibility for Returns

  • Only unused, flat-packed items in their original packaging are eligible for return.

  • Items must be returned in a resalable condition.

Non-Refundable Items

The following items cannot be returned or refunded:

  • Fully assembled or partially assembled items

  • Items that have been damaged after delivery

  • Items reported as damaged after 24 hours of delivery

Reporting Damage

  • Any damage or defect must be reported within 24 hours of delivery.

  • Please provide clear photos and order details when contacting us.

Refund Process

  • Once the returned item is inspected and approved, refunds will be processed to the original payment method.

  • Delivery charges and assembly fees (if applicable) are non-refundable.

  • Customers are responsible for return shipping costs unless the item is faulty.

Order Cancellations

  • Orders can only be cancelled before dispatch.

  • Once an item has been dispatched or assembled, cancellation is not possible.

📩 Need Help?

If you have any questions regarding delivery, assembly, returns, or refunds, please contact our customer support team before placing your order. We’re always happy to help.